Welcome to Skinnvana! By using our website and services, you agree to comply with the following terms and conditions. These Terms of Use govern your access to and use of our website, including any content, functionality, and products offered through Skinnvana (the “Site”). Please read them carefully. If you do not agree with any part of these terms, you should not use our website or purchase any products from us.
1. Acceptance of Terms
By accessing or using Skinnvana’s website and services, you signify that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy, whether or not you are a registered user of our site. Skinnvana reserves the right to change or modify these terms at any time without prior notice, and your continued use of the Site following the posting of any changes indicates your acceptance of such changes. It is your responsibility to review the terms periodically for updates.
2. Eligibility
By using our website, you represent that you are at least 18 years old or, if under the age of 18, you are using the website with the supervision and consent of a parent or legal guardian. You are not allowed to use our website for any illegal or unauthorized purpose.
3. User Accounts
You may be required to create an account with Skinnvana to access certain features of the Site, such as placing orders or subscribing to services. You agree to provide accurate, current, and complete information during registration and to update such information as needed. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Skinnvana is not liable for any unauthorized access to or use of your account.
4. Product Information
Skinnvana strives to ensure that the products offered on the Site are accurately described and depicted. However, due to the handcrafted nature of our products, slight variations in color, texture, and fragrance may occur. We do not warrant that the descriptions, images, or other content on the Site are entirely accurate, complete, or current.
5. Pricing & Payments
All prices displayed on the Skinnvana website are listed in USD and are subject to change without prior notice. Prices do not include applicable taxes or shipping fees. Payment is required in full at the time of purchase, and we accept major credit cards, PayPal, and other secure payment methods.
You agree to provide current, complete, and accurate billing and shipping information. If we suspect any fraudulent activity, we reserve the right to cancel your order and notify the appropriate authorities.
6. Shipping & Delivery
We ship domestically and internationally. Shipping rates and delivery times are calculated at checkout and depend on the shipping method selected and the destination. All orders are processed within 1-3 business days, and once shipped, you will receive a tracking number via email. Skinnvana is not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control.
For more detailed information, please refer to our [Shipping Policy].
7. Returns & Refunds
Due to the nature of our products, all sales are final, and we do not accept returns or exchanges. In the event that a product arrives damaged or incorrect, please notify us within 7 days of receipt, and we will provide instructions for a replacement or refund. Refunds will be processed after the product is returned and inspected.
For more information, please refer to our [Return Policy].
8. Intellectual Property
All content on the Skinnvana website, including but not limited to text, graphics, logos, images, product designs, and code, is the exclusive property of Skinnvana or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or otherwise exploit any of our content for commercial purposes without our prior written permission.
9. User-Generated Content
If you submit any content to Skinnvana, including but not limited to product reviews, comments, photos, or social media posts, you grant Skinnvana a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content for promotional and marketing purposes. You agree that any content you submit is your original work, and you have the right to grant this license.
Skinnvana reserves the right to remove any content that violates these terms or is otherwise inappropriate.
10. Prohibited Conduct
You agree not to use our website for any illegal or unauthorized purpose, including but not limited to:
- Engaging in any activity that could interfere with, disrupt, or damage the functioning of the Site.
- Attempting to gain unauthorized access to the Site, user accounts, or Skinnvana’s systems.
- Using any robot, scraper, or other automated means to access the Site for any purpose.
- Submitting false, misleading, or inaccurate information during registration or in connection with any order.
Skinnvana reserves the right to suspend or terminate your account and access to the Site if you engage in prohibited conduct.
11. Communications & Subscriptions
By providing your email address when creating an account, placing an order, or subscribing to our newsletter, you consent to receive electronic communications from Skinnvana. These communications may include updates about your order, promotions, special offers, or other news related to our products and services.
- Email Subscriptions: You may subscribe to receive our newsletter and other marketing communications by providing your email address. You can unsubscribe from these communications at any time by clicking the “unsubscribe” link in any email or contacting us at [Customer Service Email]. Please note that you may still receive transactional or service-related communications after unsubscribing from marketing emails.
- SMS Marketing (if applicable): If you opt-in to receive SMS marketing communications from us, you agree to receive text messages regarding promotions, updates, or other marketing content. Message and data rates may apply. You may opt out of SMS marketing by replying “STOP” to any message received.
We respect your privacy. Please refer to our [Privacy Policy] for more details on how we collect and use your personal information.
12. Limitation of Liability
To the fullest extent permitted by law, Skinnvana shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Site or purchase of products, including but not limited to lost profits, loss of data, or emotional distress, even if we have been advised of the possibility of such damages.
13. Indemnification
You agree to indemnify and hold harmless Skinnvana, its affiliates, and its respective officers, directors, employees, and agents from any claims, liabilities, damages, or expenses (including legal fees) arising out of your use of the Site, violation of these terms, or infringement of any third-party rights.
14. Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.
15. Links to Third-Party Websites
The Skinnvana website may contain links to third-party websites for your convenience. Skinnvana is not responsible for the content, policies, or practices of these third-party sites. Your use of any third-party websites is at your own risk, and we encourage you to review their terms and policies.
16. Errors and Omissions
While we make every effort to ensure the accuracy of information on our website, Skinnvana is not responsible for any typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, or availability. Skinnvana reserves the right to correct any errors or update information at any time without prior notice, including after an order has been placed.
If we identify an error in the price of a product you have ordered, we will notify you and give you the option to either proceed with the corrected price or cancel your order for a full refund. We apologize for any inconvenience this may cause.
17. Termination
Skinnvana reserves the right to terminate or suspend your access to the Site, with or without notice, for any reason, including but not limited to a violation of these terms or suspected fraudulent activity. Upon termination, all provisions of these Terms of Use that should reasonably survive will remain in effect.
18. Governing Law
These terms and your use of the Site shall be governed by and construed in accordance with the laws of Fair Lawn, New Jersey, without regard to its conflict of law principles. Any legal actions or disputes arising out of these terms or your use of the website shall be exclusively subject to the jurisdiction of the courts located in Fair Lawn, New Jersey.
19. Severability
If any provision of these Terms of Use is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
20. Contact Us
If you have any questions or concerns regarding these Terms of Use, please contact us at skinnvana@gmail.com.